1. The table below sets out our return policy:
Return (Reason) | Return (Possibility) | Refund |
You have received a wrong product;
You have received a product that is not as described in the site;
Or you have received a damaged product.
| Yes,
You must return the product within 3 days and exchange within 7 days of shipment receipt and product should be unused ,and in original unbroken packaging with label.
| Yes,
We will refund you the product amount in full + cost of return shipping (which initially you will pay for shipment return). |
2. Refund Procedure
Refund Amount will be sent back to the same debit/credit card account from which the order was paid.
3. Refund Timescale
Your refund will be initiated once your product is received back in our customer fulfillment center and inspected by our team, and the final refund will be received by you as follows:
The refund will be to your credit/debit card, within fifteen days from the day on which we receive the product back in our customer fulfillment center
Contact us to arrange a return by calling our customer care @ 053 336 6902 or Email – sales@missfitaihi.com
ORDER CANCELLATION
You may cancel your order before we start it processing only, once order is processed by our team then you will not be able to cancel the order.
The refund will be to your credit/debit card, within fifteen days from the day on which we receive the product back in our customer fulfillment center
contact us by calling our customer care @ 053 336 6902 or Email – sales@missfitaihi.com